Vialand Theme Park Rules

Vialand Theme Park Rules

You can find the answers to your questions about general rules, rides, yearly cards, daily tickets and our services.

The use of all the rides in Vialand Parkur is subject to a separate fee.

I have a Yearly Card and Can I use the Parkur rides?

Guests with a yearly card can enter Vialand Parkur free of charge; however, they need to pay extra for the rides.

Can my child enter alone?

Companions are responsible for persons they keep company and guests under the age of 15 are now allowed to enter the park alone. Companions of a guest under 15 years of age cannot be under 18 (eighteen) years of age.

Could you give some information about the rides?

There are 32 rides within the theme park. The use of the rides is subject to certain upper-lower height limitation rules. The signs at the entrances of the rides must be read by our guests and the rides must not be used in case of any of the health problems indicated on the signs.

What is a Yearly Card?

The Yearly Card is the card allowing unlimited entrance to the events at Vialand Theme Park and Vialand Amphitheatre for a year.

I will not use any rides. Do I have to buy a ticket?

It is required to buy a daily or yearly card to be able to enter the theme park.

Do you offer free guest service vehicles?

We offer gate service vehicles.

Is the Theme Park open every day, what are the opening and closing hours?

It varies depending on summer and winter seasons. You can find out the current days and hours from the clock icon on the top menu or from our announcements on the home page.

Is it possible to enter and exit the theme park during the day?

You can leave and then re-enter the theme park, there are no limitations. You are required to inform the toll gate workers that you will enter again.

Are your rides affected by adverse weather conditions?

Our open top rides can be closed in case of adverse weather conditions. They are reactivated once the rain stops. Our closed top rides are not affected by weather conditions.

Can more than one person use the yearly card? Can I transfer my card to another person?

Yearly cards are exclusive. They cannot be used by others. Once purchased, you cannot transfer your yearly card to another person.

Is there a prayer room within the Theme Park?

There are 2 prayer rooms within the theme park at the entrances of İstanbul Street and the Open Parking Lot.

Do I have to pay a fee for 0-3 years?

All guests born after 01.01.2021 can enter free of charge. To buy a ticket for infants, you need to present an ID at the ticket offices.

Can I enter with my pet?

For the safety of our little friends and other guests, it is not suitable for them to enter the Theme Park.

I am pregnant, do I have to pay a fee? Can I use the rides?

Our pregnant guests can enter free of charge with a maternity ticket obtained from the ticket office with the approval of the operation managers. Our pregnant guests are not allowed to use any of the rides.

How can I buy the yearly card?

You can buy Vialand yearly card from our ticket offices or online via our webpage.

Will I pay for anything inside after buying the ticket?

All the rides can be used unlimitedly with the daily ticket until the closing time. Other services (Food-Beverages, Fast Pass, Souvenirs, Storage Lockers, Dryers) are paid.

Is there a baby care room in the theme park?

There are 3 baby care rooms in the theme park.

Are there smoking areas?

There are certain areas for smokers. The penal action for violations in areas where smoking is prohibited is specified in accordance with the Law No. 4207 and Relevant Laws.

I am a disabled individual, can I use the rides?

Our disabled guests are required to enter the theme park with their companions. The companion must observe the whole embarkment to assess the suitability of the disabled guest and comply with all the signs. In case of any doubt, the person must not be allowed. Ride attendants may assess the suitability of our guest to board our rides and restrict our guest from use the ride for their health.

I am not a Turkish citizen, can I buy Vialand yearly card?

Vialand yearly card may be purchased by all our guests who are Turkish citizens.

I am a TRNC citizen, can I benefit from the deals?

Our guests who are TRNC citizens can benefit from daily ticket deals.

What is the Fast Pass wristband? Where can I buy it?

FFast Pass wristbands give you priority access to queues of our popular rides, allowing you to queue separately and use the ride quickly. Used for Vialand LSM Thrill Roller Coaster, Vialand Water Coaster, Vialand Family Roller Coaster, Vialand Rapid Ride, Vialand Drop Tower, Vialand Aladdin, Vialand 360 Plus, Vialand World Tour Boat Ride and Vialand Family Swinger rides. Fast Pass wristbands are sold at Vialand Theme Park ticket offices and souvenir stores.

Can I get information about the validity period of Vialand yearly card?

Vialand yearly card is valid for 1 year from the date of purchase at the ticket office or online.

I do not have a T.R. ID number, can I benefit from the deals?

Only guests who are Turkish citizens can benefit from the daily ticket deals.

I purchased Vialand yearly card online, how do I enter?

When you purchase Vialand yearly card online, the system will send you the PNR number via SMS, and you can have it printed from our ticket offices with the PNR number or ID card.

I purchased an online ticket, how do I enter?

You can have your ticket printed at the ticket offices with the PNR number of your ticket and your ID card.

Are wheelchairs available for disabled guests?

Wheelchairs are available free of charge from the guests relations office.

Why am I required to sign an agreement in yearly card purchases?

This agreement must be signed within the scope of the Law No. 6698 on the Protection of Personal Data as we receive your contact information.

Can I purchase a ticket only for the LSM Thrill Roller Coaster?

You can use the rides unlimitedly with daily tickets; however, there is no ticket sale for a single ride.

Do you offer stroller rental?

You can rent strollers from the souvenirs stores for a free.

I forgot my card at home/lost my card, can I enter?

You can have your yearly card printed at the ticket offices for a free and enter the park. You can learn the current information about the card free from our Vialand Theme Park ticket offices.

Can I change the date on the ticket?

It is possible to change only the date on the ticket. Return processes and rules do not apply to change of other information. There are strictly no changes possible after the ticket date has expired. Tickets purchased online or through the call center and not printed can be rescheduled via the call center and info@vialand.com e-mail address.

Are there Storage Lockers?

You can use the Guests relations Office and vending machine lockers for a fee.